Privacy Policy
Effective Date: 1 July 2025
At Hire and Play Technologies Private Limited (“Company”, “we”, “our”, or “us”),
we are committed to protecting the privacy of our customers, website visitors, and users (“you”, “your”). This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you interact with our website and services.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
We may collect the following types of information from you:
Personal Information
- Full Name
- Contact Information (Phone number, Email address)
- Address for delivery/pickup
- Government-issued ID (for verification)
- Payment details (Note: we do not store full card or UPI information)
Non-Personal Information
- Device and browser information
- IP address and location data
- Usage data and browsing history on our website
We may use the information we collect for the following purposes:
- To process bookings and provide rental services
- To verify your identity and eligibility
- To communicate regarding your rental, delivery, or support
- To process payments and refunds
- To improve our website and customer experience
- To send service-related updates and promotional offers (with your consent)
- To comply with legal or regulatory obligations
We do not sell your personal information. However, we may share your information with:
- Third-party service providersfor logistics, payment processing, or identity verification
- Government or law enforcement agencies, if required by law or for fraud prevention
- Our affiliates or partners, only as required to deliver services to you.
All third parties are contractually obligated to keep your data secure and confidential.
We retain your personal information only as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and tax obligations
- Resolve disputes and enforce agreements
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted transmission of sensitive data
- Access controls to prevent unauthorized access
- Regular review of our data handling practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
We use cookies and similar technologies to:
- Analyse website traffic and user behaviour.
- Remember your preferences and improve site performance.
- Customize content and promotions.
You can control cookie settings in your browser at any time.
You have the right to:
- Access and review your personal information
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- File a complaint with the relevant data protection authority
To exercise your rights, please contact us using the details provided below.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us for immediate removal.
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review it periodically.
Our collection and use of your personal information are governed by our Privacy Policy. By using our services, you consent to our data practices.
For any queries or support, please contact us:
Hire and Play Technologies Private Limited
- Email: support@hireandplay.com
- Phone: +91 91766 33245
- Address: No. 50, Avvai Thiru Nagar, Chinmaya Nagar, Chennai - 600092